DPD has expanded the size of its parcel shop network in Germany to more than 6,000 locations by
adding 1,300 branches of clothes retailer NKD.
In a strategic alliance, each of the over 1,300 branches operated by NKD, one of Germany’s
largest clothing retailers, now features a DPD ParcelShop as part of its services.
“Our strategic partnership with NKD makes parcel shipping even more accessible for
consumers”, explained Peter Weilke, Group Manager Parcel Shop at DPD in Germany. “NKD has an
excellent branch network which is characterised by accessible locations, favourable business hours
and high quality standards. This makes NKD an ideal partner for the DPD ParcelShops.”
Christian Welles, Sales Director at NKD, added: “The integration of DPD ParcelShops will
enable us to provide our customers with a very useful additional service. In addition we expect
that it will increase customer numbers and frequency.”
Thanks to DPD’s ParcelShops it is now possible for NKD customers at all branches to ship
parcels within Germany and to other EU countries. In addition, every DPD ParcelShop within a branch
of NKD accepts returns – a task which is becoming increasingly important because of the boom in
e-commerce.
Consignors wishing to send a parcel can pay for it in advance on the online platform
dpdwebpaket.de. Payment can be implemented with only a few clicks of the mouse and the parcel can
then simply be dropped off at a local NKD branch. Parcels are priced by size and are all
automatically insured to a goods value of EUR 520.
In addition, consignees can now also have their parcel delivered directly to an NKD branch
of their choice. DPD informs the consignee by e-mail as soon as their parcel is ready for pickup at
a local branch. The so-called ‘Shop2Shop parcel’ was launched by DPD in March of this year,
enabling customers to send parcels from shop to shop at prices which begin from as little as EUR
3.70. This practical offer is at the same time the most favourably priced way of sending a parcel.
At present DPD is already operating 16,000 ParcelShops within Europe in a network which it
claims “is more closely integrated than that of any other service provider”. This is ensured by a
uniform infrastructure, common IT standards and processes as well as a shared business model.
By the end of the year, the Europe-wide ParcelShop network operated by DPDgroup is to be
expanded to 22,000 locations in 13 countries. In the course of the year new national networks will
also be established in Great Britain (2,500 shops) and Spain (1,000 shops), while the overall
number of shops is to rise to 26,000 in 2016.
