DHL has been named as Asia Pacific's top last-mile delivery and global third-party logistics provider at the 2016 Supply Chain Asia awards, acknowledging the company's consistent outstanding levels of customer service across a range of freight and supply chain disciplines. The Last Mile Partner of the Year award for DHL Express and Global 3PL of the Year award for DHL Supply Chain come as DHL continues to expand its freight network and supply chain infrastructure throughout Asia Pacific.
"With our S$140m investment in Singapore's South Asia Hub, as well as the renewal of express gateways in Japan, Australia, and New Zealand, we have bolstered our express network in Asia Pacific. We have also continued to transform the last-mile delivery with retail chain partnerships, and other innovations designed to simplify how customers send and receive their goods," said Ken Lee, CEO, DHL Express Asia Pacific. "The Last Mile Partner of the Year award reflects the combined efforts of my colleagues who ensure that our comprehensive set of last-mile services in Asia never fail to deliver, no matter the distances or transport hurdles involved."
"Third-party logistics represents the future of supply chain management as a fully-integrated managed service, one which we have invested heavily with the creation of our Advanced Regional Center this year," said Terry Ryan, CEO, DHL Supply Chain Asia Pacific. "We have sought to raise the bar for supply chain efficiency with robotics, Big Data and other technologies, and also make these capital-intensive innovations available to our customers at minimal upfront cost. Receiving the Global 3PL of the Year award reaffirms our faith in this end-to-end service model as the 'new normal' of how all industries procure their supply chains, one which we hope to continue to pioneer with constant innovation and integration of supply chain processes."
Separately, DHL Express bagged its eighth consecutive Trusted Brand Award in the 'Airfreight/Courier Service' category in Asia at the highly regarded Reader's Digest Trusted Brands Awards 2016. DHL also claimed top honors across all five markets surveyed and extended its market-leading positions in Singapore , Hong Kong , Taiwan and Malaysia by winning the Platinum awards — a first for Malaysia which achieved Gold in 2015. DHL Express Philippines retained its position as a market leader with another Gold award.
