The future of delivery logistics and new business models will be among the key issues discussed by senior postal executives at next week’s European Post & Parcel Services conference in Amsterdam.
Some 200 executives and managers will participate in this year’s conference, organised by Marketforce, which features a range of views and topics in several parallel sessions, as well as networking opportunities throughout the three-day event.
The conference aims to “explore disruptive business models, map the current delivery landscape and reimagine the branch network”, Marketforce said.
The conference will kick off with a Leaders’ Forum that brings together incumbents and couriers to discuss how operators with different drivers are approaching the same challenges. Speakers include Pim Berendsen, Member of the Executive Committee and Director, International Growth and M&A at PostNL, Peter Kjaer Jensen, Head of PostNord Denmark, Accenture’s Brody Buhler and Achim Dünnwald, CEO DHL Parcel Germany and Europe.
Peter Umundum, Austrian Post’s head of the Parcels & Logistics Division, and Ari Kestin, CEO of delivery start-up Nimber, will speak about coping with rapid change and disruptive business models, while Michal Chrominski, Deputy Managing Director, Strategy at Poczta Polska, will look at how to deal with returns.
Other sessions on Day One cover diversifying with new products and services to support the delivery network, reorganizing the branch network, how to be customer-centric at an acceptable cost, and meeting changing customer needs.
Postal and parcel regulation will be a key topic on Day Two, with presentations from La Poste’s Chief Economist Denis Joram, Katja Kollmeier, Vice President, Regulation Strategy at Deutsche Post DHL Group, Annegret Groebel, head of International Relations/Postal Regulation at Germany’s regulator, the Federal Network Agency, and Botond Szebeny, Secretary General PostEurop. Their topics include reshaping the universal service obligation, the role of competition in shaping regulation, and “Developing and delivering fit-for-purpose regulation in post and parcels across Europe”.
The rapid development of e-commerce in Asia will be outlined by Marcelo Wesseler, CEO of SingPost subsidiary SP E-Commerce, while Ansi Arumeel, Member of the Board for E-commerce and Logistics at Omniva, will speak on “Making cross-border e-commerce easier”.
There is also a pre-conference ‘Innovation in Operations’ Day featuring various workshops and practice-focused presentations. CEP-Research is a media partner for the European Post & Parcel Services conference and will be reporting directly from the event.
Full information on the event at the Mövenpick Hotel in Amsterdam is available here
