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UK Mail launches new digital services as hybrid mail grows

UK Mail, part of DHL Parcel UK, has announced record growth for its hybrid mail products and is launching new digital services.

The business has seen double-digit hybrid mail growth, peaking at 43% on the busiest trading period, with volume growth coming from businesses of all sizes across a wide range of markets including the Public Sector.

Responding to this increasing demand, UK Mail is expanding its digital offering with the launch of new services to support customers on their digital transformation journey.

Scanning and Archiving is a new service that allows customers to have all of their paper records, such as inbound mail and stored documents, digitized. UK Mail uses industry best digital scanning technology to process then upload paper records to a cloud based digital portal allowing convenient access for future document management.

The company also launched an eBilling service, allowing businesses to replace the paper invoices sent to customers with manageable electronic documents providing cost savings of up to 75%. This is an automated process and removes the need to manually print and send invoices. Both the business and its customers gain access to an online portal where current and historic invoices are saved. With all documents in one secure place, customers have the flexibility to search, sort and download invoices at their convenience.

Andy Barber, Managing Director UK Mail Digital, commented: “The market for Mail is changing and we’re seeing this play out in the growth of our Hybrid Mail services. This increase in digital volumes is only going to continue and we want to make sure we’re offering a range of services, complementing our traditional mail offering, to meet our customers’ needs and help them manage their mail in a future-proof way.”

Chris Mangham, Chief Operating Officer, added: “Digital services are an important part of our overall Mail product portfolio and the continued investment highlights our commitment in driving and developing the Mail market.”

UK Mail provides a range of inbound and outbound services for businesses of all sizes across both the private and public sector. It claims to be the country’s largest print and postal operator, processing mail which is delivered to 30 million homes every day.

 

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