Delivery technology and out-of-home delivery

Milos Zlatkovic, CEO of Mily Technologies, and Hugh Craigie Halkett, CEO of StampFree, discuss major delivery trends for 2025.

Milos Zlatkovic covers:

• • Out of home delivery and cross-border ecommerce

• • InPost delivering cross-border

• • E-commerce growth in 2025, including very cheap cross-border purchases

• • Amazon Haul, Temu and Shein

• • Parcel lockers and last mile capacity

• • Developing dense out-of-home delivery networks

• • Cost of living and cheap delivery

• • Best practice in customer delivery notifications

Hugh Cragie Halkett covers:

• • Customer convenience in delivery

• • Artificial intelligence and delivery services

• • Parcel locker adoption in different markets

• • Royal Mail deploying parcel lockers in UK

• • Pricing mechanisms to encourage parcel locker usage

• • Standing out – and not becoming the “carrier of last resort”

• • Using technology to gain a competitive advantage