Listen to insights from senior executives in our series of audio interviews, published in cooperation with our content partner The Postal Hub Podcast,
Jakub Rymkiewicz, Market Research Manager at the IPC (International Post Corporation) discusses some of the key findings from the Cross-border E-commerce Shopper Survey 2024:
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How IPC collects the survey data, and the focus on delivery
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Growth in cross-border e-commerce from China
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Temu and other retailers – such as Shein and Amazon – fuelling growth in cross-border e-commerce
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Faster delivery speed
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Low value parcels
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Consumer expectations on delivery speed as they relate to product category or consumer segment
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Is fast delivery important?
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Customs payments
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Delivery preferences (e.g. to the door, parcel locker, PUDO)
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Free delivery
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E-commerce returns, including returns policies
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For more on the IPC Cross-Border E-Commerce Shopper Survey, visit the IPC website.
