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UPS shifts focus from Amazon to B2B

A UPS hybrid electric delivery van (Source: UPS)

Cathy Morrow Roberson, analyses UPS’s recent shift from Amazon to B2B parcels.

Listen to insights from senior executives in our series of audio interviews, published in cooperation with our content partner The Postal Hub Podcast.

Cathy Morrow Roberson, founder and principal at Logistics Trends and Insights, analyses UPS’s recent shift from Amazon to B2B parcels.

  • UPS reducing its Amazon volumes by 50%
  • Current Amazon volumes and revenue for UPS
  • Amazon taking parcel volumes in-house
  • Cost in the UPS network
  • SurePost and the USPS announcement that discounts would cease
  • SurePost pricing and destination regions
  • UPS profitable parcels, parcel pricing, and the competition
  • Growing emphasis on B2B delivery at UPS, including pharmaceutical and healthcare
  • Return to the office edicts and consumer delivery preferences
  • Retailers taking control of their own parcel volumes, eg Walmart Spark

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