Escher - CEP-Research

Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. The company’s award-winning customer engagement platform, Riposte, and Escher’s full-service support helps Posts become next generation enablers of ecommerce. First and last mile delivery becomes streamlined, efficient, and profitable and is powered by the most customer-centric, low-cost, retail network imaginable. Posts can also rapidly expand and deepen all points of engagement with ease and in a highly cost-effective way.

Why Escher?

Transforming Customer Engagement for Posts

The Escher Platform is a game-changer in allowing you to meet the needs of today’s digitally savvy customers. Get to market faster. Activate new revenue streams. Optimize your revenue, cost and resource model at every point of engagement. Dynamically change the experience for your customers.

Transform points of engagement
Using The Escher Platform your customers can engage with your Post anywhere, anytime. Transform your channels, services, points of engagement and physical locations.

Accelerate post
Their intelligent automation streamlines transactions and drives efficiency. The built-in system prompts accelerate agent performance at each point of engagement.

Drive continuous innovation
The Escher Platform allows you to continually deliver new transactions, services and innovation. You can quickly experiment, test and roll-out new ideas. Technical updates are easy-to-digest.

Realize new economies
The Escher Platform fundamentally changes the economic game for posts allowing you to deliver increased profitability. Shift from a fixed to a variable cost base by optimising cost and resources at all points of engagement.

Riposte Platform

Our unique software platform is purpose-built for profitably transforming customer experience for Post retail and logistics organizations. You can transform every point of engagement and deliver exceptional experience across every channel, service, engagement touchpoint, and physical location.

Riposte Track, Trace, and
Last-Mile Delivery
Riposte Shipping
Riposte Delivery
Management
Riposte Assets
Riposte Agency
Riposte Retail
Riposte PUDO
Riposte Taxes, Duties and Compliance
Riposte Customer Satisfaction