DPD Austria increased parcel volumes by a solid 4% to 50.5 million in 2018 thanks to continued e-commerce growth.
The B2B and B2C delivery company said it defended its leadership of the business-to-business parcels market and noted that Germany continues to be the number one destination for outbound international parcels with a share of around 67%, followed by Italy and France.
The company, which is a joint venture between DPDgroup and Austrian freight companies Gebrüder Weiss, Lagermax and Schachinger, also achieved a high customer rating, with 3.7 out of four stars, based on 43,000 customer evaluations.
Managing director Rainer Schwarz said: "We look back on 2018 with great satisfaction: the positive result with a new record number of parcels and the good rating by our customers is of course pleasing. Through our investments worth over €30 million in buildings, freight space, technology, security and vehicles, we have successfully mastered the challenges of the market and once again strengthened our market position as the largest privately owned provider.”
After investing more than €30 million over the last two years, DPD will spend a further €9 million this year to expand network capacity.
"We want to continue to be a safe and reliable partner for our customers in the future. That is why we are continuing our investment strategy this year. With around €9 million, we will expand several depots and even build a new one," Schwarz said.
DPD Austria has a fleet of 1,200 vehicles as well as the DPD Pickup Parcel Shop network now comprises more than 1,200 parcel reception and collection points throughout Austria.
