26-09-24
Podcast - Carmen Cureu on Geopost B2B e-commerce research
Carmen Cureu, Group Market Research Director at Geopost
Geopost has published its first 2B Recipient Barometer, which shows the growing importance of delivery to business success. Carmen Cureu, Group Market Research Director at Geopost, shares some insights from the research.
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Comparing B2B and B2C e-shoppers
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Surveying large corporates and SMEs
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Why delivery is crucial to business success
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Businesses' delivery expectations
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Importance of meeting commitments in delivery
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Solving delivery issues quickly
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Helping businesses track their deliveries
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Flexible delivery
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Improved customer service processes
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Delivery prediction and delivery slots
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Driver experience and expertise
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How businesses use delivery data
Download the Geopost 2B Recipient Barometer 2024.
Source: The Postal Hub Podcast