Podcast - Brody Buhler on Escher's 2023 Future of Posts research

Brody Buhler, CEO at Escher Group, discusses key findings from Escher's 2023 Future of Posts research. The podcast covers:

• Acceleration of letter volume declines

• Fluctuating parcel volumes

• Major challenges currently facing postal operators

• Postal operators struggling to achieve profitability

• Changing letter and parcel delivery

• Capacity constraints or lack of parcel volumes?

• Bringing inventory closer to the consumer

• Delivery speed and revenue

• Macroeconomic challenges: inflation, profitability erosion, and the reshaping of commerce

• Postal strategy

• Loss-making postal retail operations

• Bringing digital enablement to physical locations

• Increasing network utilisation

• Growing cross-border volumes

• Technologies to achieve strategic goals

• Purpose-built self-service solutions

• Parcel lockers

Click here to download the Escher Future of Posts 2023 report.