FedEx Express expands international e-commerce service to more European markets

FedEx Express today announced its international, day-definite e-commerce service is now available to customers in 24 European countries with connections to 47 markets worldwide.

After a successful launch in 10 markets in 2021, FedEx International Connect Plus (FICP) is now available in 14 more countries: Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Norway, Romania, Slovenia and Switzerland.

Now connecting almost 99% of the world’s GDP, services such as FICP enable e-commerce sellers to grow their business in Europe and abroad, the company emphasised.

Those businesses will be able to ship their products to online shoppers in Europe in 1-3 days, North America in 3-4 days, Asia-Pacific and the rest of the world in 3-5 days at attractive rates, improving their competitiveness in the market.

The service comes with the reliability of FedEx’s international, day-definite delivery, coupled with FedEx’s customs clearance expertise and tracking capabilities. E-commerce sellers can also send out notifications and shoppers have the flexibility to change the day and location of deliveries via FedEx Delivery Manager®, providing them with visibility, more control and convenience over their online orders.

Growth journeys

Wouter Roels, Senior Vice President Marketing International, FedEx Express Europe, said: “Worldwide e-commerce sales are expected to exceed $5 trillion in 2022 and grow to over $7 trillion in 2025, creating many opportunities for European businesses.

“With the latest extension of FICP to growth markets in eastern and northern Europe, FedEx Express is supporting businesses on their growth journeys by connecting them to more customers in global and intra-European markets.”

Retail transformation

Through the COVID-19 pandemic, the retail landscape has transformed with growth in both domestic and cross border e-commerce sales. Consumer research in 40 countries worldwide shows that, in 2020, 37% of e-commerce shoppers bought more cross border due to the pandemic. Furthermore, 28% agreed or strongly agreed that, in the future, they will buy more online from retailers based abroad.

Asked about several elements of the delivery process, consumers indicated satisfaction levels for delivery speed were lowest. In addition, 71% of consumers would pick an online retailer that offers flexible delivery options over one that doesn’t, FedEx pointed out.