Podcast - Bumper end-of-year episode

In this special end-of year episode, Jonathan Bouaziz (Kardinal), Kevin Seller (Escher), Will Simpson (Kantar) and David Spottiswood (Hurrican) cover different aspects of the postal and delivery world.

Jonathan Bouaziz, CEO at Kardinal, discusses:

• Optimising PUDO networks

• Understanding the implications of making changes to a PUDO network

• Merging letter and parcel delivery

• Creating delivery efficiency in combining letter and parcel last mile delivery

• Frequency of delivery, including in rural areas

Kevin Seller, Chief Sales Officer at Escher, covers:

• Analysis of major issues facing post office networks

• Variabilizing costs in fixed networks

• Using self-service in post office networks

• Tailoring range of services in different post offices

• Returns at post offices

• Post offices at e-commerce distribution hubs

• Simplifying IT in post office networks

Will Simpson, Client Director at Kantar's Postal & Logistics unit, discusses:

• Changes in postal regulatory environment

• Service quality, price, and competition

• Regulation and parcel delivery

• Sustainability in delivery and logistics

• Measuring effectiveness of mail

David Spottiswood, co-founder at Hurricane, covers:

• ICS2 implementation update

• Providing the right data to ensure uplift with airlines

• New legislation and de minimis changes

• Enforcement of existing cross-border legislation

• Customs and border protection

• Cross-border returns

• C2C cross-border shipments, including post office lodgements