Podcast - Consultant Dean Maciuba analyses recent UPS, FedEx, USPS, Amazon developments
Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, discusses the ramifications of the UPS - Teamsters deal, FedEx’s cost-cutting, USPS reform, and Amazon delivery contractors.
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Impact of UPS’s deal with Teamsters
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How UPS was travelling prior to striking a deal with the union
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FedEx’s efforts to reduce its operating costs
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Amalgamation of FedEx’s Ground and Express networks
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FedEx’s improved competitiveness with UPS
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UPS parcel volume loss
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Losing low-margin residential e-commerce business
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Potential for lay-offs at UPS
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UPS’s focus on high-revenue express business
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FedEx’s low-cost contractor model
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Potential for UPS-Teamsters deal to raise wages across the sector
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Earning potential of Amazon drivers
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The war for talent in the last mile
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Amazon remuneration of Delivery Service Partners
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Employee/contractor classification issue
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FedEx’s experiences with mis-classification
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Dynamic pricing and surcharges in the USA
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The costs behind peak season
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Granularity of dynamic pricing
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Lack of transparency in parcel pricing
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US Postal Service reorganisation under PMG Louis DeJoy
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Volume decline at USPS
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Changes to USPS ground services
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USPS investing more in sales and communications
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Amazon’s encroachment into non-metro delivery
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Rural delivery surcharges
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Peak season preparations
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The extension of peak season