Podcast - Dean Maciuba analyses US last-mile delivery trends

Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, analyses the major trends in the US last mile over the past 12 months.

• Observations on 2023 peak season parcel volumes

• Technology allowing shipper diversifications and managing multiple carriers

• Surcharges pushing shippers to find alternatives to UPS or FedEx

• UPS and FedEx being aggressive in discounting

• Retailers taking delivery in-house

• Local delivery services allowing retailers to offer fast delivery

• Using local stores as delivery centres

• Retailers setting up sortation centres

• Walmart GoLocal delivery service delivering for other companies

• Delivery allowing Walmart and Target to compete with Amazon

• Amazon shipping more parcels than UPS and FedEx

• Amazon's B2B e-commerce business

• Amazon up-selling to businesses

• Economic conditions impacting e-commerce and delivery