Latvian Post installs first Cleveron parcel robot in the Baltics

Latvian Post has installed the first automated parcel tower Cleveron 401 by the Estonian parcel technology specialist Cleveron in the Latvian capital Riga, in addition to its existing parcel locker network.

Latvian Post is the first postal company in the Baltics to deploy Cleveron’s parcel robots. Latvian Post’s parcel tower was installed in co-operation with Pristis, Cleveron’s official partner in Latvia.

The five meters tall parcel robot can be used as a pickup point for online orders. It is environmentally friendly as it occupies only 5.4 sqm in space but offers a considerably high capacity holding 500 online orders at a time. Customers only need to scan their order codes at the user console and in only seconds the robot delivers the order to the client.

The parcel tower will be available to customers 24 hours a day, seven days a week. Initially, it will only be used to deliver items. At a later stage, it will also be possible for customers to send items via the machine.

The new solution will help ensure faster delivery of items to customers who want to receive their online orders through a parcel locker and reduce the flow of customers to the nearby post office.

The first parcel tower in Latvia has been installed in Pļavnieki, one of Riga’s most densely populated neighbourhoods and one of the busiest points of Latvian Post’s parcel locker network. In the future, Latvian Post is considering deploying the parcel robots in other neighbourhoods of Riga, which are overloaded with parcel deliveries.

Mārcis Vilcāns, Chairman of the Board of Latvian Post, said: “Along with the current worldwide trends in the postal industry and the global technological revolution, Latvian Post has been undergoing a significant change in recent years: the demand for traditional postal services is declining, but simultaneously the segment of modern postal services is growing substantially – as the volume of online commerce rises, we increasingly opt-out of buying goods in-store but buy them virtually.

“At the same time, what is still not a virtual online phenomenon, but an offline reality is the physical delivery of these items: more and more items need to be delivered to customers in ever shorter deadlines and in an increasingly diverse, customer-friendly way. As a result, not only the international logistics of items is becoming ever more important, but also convenient and local solutions for the delivery of items, adapting to the new daily routine of customers.”

Cleveron has been developing parcel lockers and robots for more than 13 years, partnering with world’s leading retailers and grocers.