Podcast - Mustafa Tonguc, MD DHL Express Germany, on resilience and B2B e-commerce

Mustafa Tonguc, Managing Director at DHL Express Germany, discusses supply chain resilience and the growth in global B2B e-commerce:

• Why supply chain resilience is crucial

• Manufacturing being stimulated around the world

• DHL helping customers create new supply chains

• Enabling late customer checkout times for next-day delivery

• Omni-shoring, near-shoring and friend-shoring

• Sustainability and ethically sourced materials

• Digitalisation, automation and labour market issues

• Growth in B2B e-commerce

• Examples of B2B retailers selling online

• Expectations of B2B e-commerce shoppers

• Tips for improving cross-border B2B sales

• Two-person delivery

• On-demand delivery